BI Implementation Case Study

The Customer

The customer is a leading U.S based supply chain and logistics company that facilitates the storage and sale of goods from third-party vendors.

The Challenge

The supply chain and logistics company needed the ability to ingest, analyze, and report on large volumes of new and updated data from various sources. They needed the ability to quickly process complex data in a timely and efficient manner. Because supply chains are technologically and logistically complicated, it was getting hard for the firm to oversee the process. Their primary issue was to develop a solution that allowed them to capture and organize extensive data in such a way that it could be analyzed and developed into consolidated reports. Are you unsure what BI service would best suit your business? Feel free to get in touch with us and our BI experts will guide you through.

Before contacting Infomaze, they were manually handling massive amounts of business data, requiring complicated and time-consuming processes that left their systems vulnerable to compromised performance. Their existing reporting system caused a lot of confusion and struggled to provide reliable, timely, and useful information to the organization. Are you unsure what BI service would best suit your business? Feel free to get in touch with us and our BI experts will guide you through.

With two disconnected BI efforts, they faced a series of problems like conflicted reports; confidential information was accessible to many people, a high degree of manual intervention, and more. Without fully automated systems, the unstructured data made it impossible for our client to manage their day-to-day activities. They wanted to not only integrate their business processes but also to transmit data to their clients and suppliers using their own custom software.

Their requirements

BI consulting services

Solution

At Infomaze, we don’t just talk the talk, but walk the walk and understand the complexities of modern-day business processes. Given the firm’s rapid customer growth, we built a scalable and cost-effective BI reporting system without incurring additional licensing or hardware. To ensure scalability and short query response time, our BI implementation team built a robust solution to suit the client’s unique requirements.

We planned, developed, documented, and deployed new ETL processes, data marts, and dashboards to ease data access for the end-users. We used SAP reporting tools to standardize, automate, and consolidate their data and merged them with their existing CRM to enable them to do structured reporting based on various parameters. Our BI experts performed a complete audit of the supply chain company’s existing reports and consumer data to thoroughly understand their requirements.

Added to that, we helped them move to a BI system that restricted free and complete access to data and provided a relevant training course to their employees.

BI Solutions

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Benefits from getting BI solutions from us

Results

With the guidance and support of Infomaze’s certified BI consultants, the supply chain company reached new business heights. As a result of the BI implementation, the client realized measurable savings in hardware, software licensing, IT support, and administration expenses.

The BI system ensured that all information had undergone a thorough audit process. Their data was automated for the first time in the company’s history. This meant they could have a more structured reporting platform. The new system is not only more secure and reliable but is also much simpler to maintain because of the auditing resources built into the platform. The BI system can also be used as a tool to examine a client’s competitive environment, revealing where they fall in the market as compared to their competitors and giving more visibility into their data.

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Jonathan

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“Infomaze is the best technology partner any business could ask for, they go above and beyond to satisfy my business needs and they will do research and develop anything you need. I will never switch to any other company, may your success be our success! P.S. Gaj is the best.”

Salvatore

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“Vic and the team at Infomaze are absolutely awesome to work with. Their price was fair and their professionalism is top notch. They spent more time waiting on me than I did them, and they were patient and courteous every step of the way. I would  definitely recommend hiring them , and I will continue to use them for my future projects”

Bryce

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“The project thus far was not complicated and we are continuing to the next phase. My experience with Vik to date: Very good service – friendly and helpful with” high level of technical understanding and competence. Listens to what I want, makes suggestions where appropriate and delivers very quickly.

Gerhard

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