Infomaze Elite ("we", "us", "our") is a software engineering and technology services company based in India. We operate the website at www.infomaze.co.in and related subdomains. For the purposes of data protection law, Infomaze Elite is the data controller for personal data collected through our website and in the course of our business operations.
Registered address: Infomaze Elite, [Your registered address], India.
Privacy contact: privacy@infomaze.co.in
We are ISO 27001 certified, meaning our information security management practices are independently audited. We are also subject to the Information Technology Act 2000, the Digital Personal Data Protection Act 2023 (DPDP Act) (India), and we apply GDPR-equivalent standards for data subjects in the European Economic Area and United Kingdom.
We collect personal data through the following touchpoints on our website:
| Source | Data Collected | Purpose | Legal Basis |
|---|---|---|---|
| Contact forms | Name, email, company, message | Responding to your enquiry | Legitimate interest / Consent |
| Whitepaper downloads | Name, email, role, company | Sending download link; occasional new content notifications | Consent |
| Mazey chatbot | Name, email, chat messages | Responding to queries; routing to the team | Consent |
| Hire developer forms | Name, email, company, project brief | Matching and responding to hiring enquiries | Legitimate interest / Consent |
| Website analytics | Anonymised IP, browser type, pages visited, session duration | Understanding how our site is used; improving content | Legitimate interest (anonymised) |
| Cookies | Session and analytics cookies | Site functionality and performance analytics | Consent (see Cookie Policy) |
We do not collect: payment card data, government identification numbers, health data, biometric data, or any special category personal data through our website.
We use the personal data we collect for the following purposes:
We do not use your data for: advertising targeting, profiling for automated decisions, or selling to third parties.
We share personal data only with the following categories of third parties, and only to the extent necessary:
We never sell, rent, or trade personal data to any third party. We do not share data with advertising networks or data brokers.
Infomaze Elite is based in India. If you are located in the European Economic Area (EEA), United Kingdom, or another jurisdiction with data transfer restrictions, your personal data may be transferred to and processed in India.
We ensure appropriate safeguards are in place for such transfers, including:
| Data Type | Retention Period | Reason |
|---|---|---|
| Contact form enquiries | 3 years from last interaction | Business relationship and legal basis |
| Whitepaper download records | 3 years, or until you unsubscribe | Communication consent record |
| Project / hiring briefs | 5 years from last engagement | Business records and legal requirements |
| Chat / Mazey conversations | 12 months | Service improvement and support |
| Analytics data | 26 months (anonymised) | Analytics platform standard retention |
| NDA-covered data | As specified in the NDA, minimum 5 years | Legal obligation |
After retention periods expire, data is securely deleted or anonymised in accordance with our ISO 27001 data disposal procedures.
If you are in the EEA or UK, you have the following rights under GDPR:
To exercise any of these rights, email privacy@infomaze.co.in with your request. We will respond within 30 days. We may ask for identity verification before processing the request.
You also have the right to lodge a complaint with your local supervisory authority. In the UK, this is the Information Commissioner's Office (ICO). In the EU, contact your national data protection authority.
Under the Digital Personal Data Protection Act 2023, data principals (individuals whose data is processed) have the following rights:
Infomaze Elite complies with obligations as a Data Fiduciary under the DPDP Act, including maintaining appropriate technical and organisational security measures, not retaining data beyond the necessary period, and processing data only for stated purposes with valid consent.
We protect your personal data using technical and organisational measures including:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours (GDPR requirement) and affected individuals without undue delay where the breach is likely to result in a high risk.
We use cookies on our website. For full details of what cookies we use and why, please see our Cookie Policy. In summary:
Our website may contain links to third-party websites — client sites, platform documentation, partner websites, and case study references. This Privacy Policy does not apply to those websites. We are not responsible for the privacy practices of third-party sites and recommend you review their privacy policies before providing any personal data.
Our website and services are directed at business professionals and are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a person under 18, please contact us at privacy@infomaze.co.in and we will delete it promptly.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or the services we offer. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email if you have an active relationship with us.
We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes acceptance of the updated policy.
For any questions, requests, or complaints regarding this Privacy Policy or our data handling practices:
Email: info@infomazetech.com
Subject line: "Privacy Request — [Your Name]"
Response time: Within 5 business days for general queries; within 30 days for formal data subject requests.
Postal address: Data Protection Officer, Infomaze Elite, [#286-A, Hebbal Industrial Area, Mysore - 570018], India.