— The Problem
Where print businesses lose time and margin
The print industry's digital transformation has been slower than most. Many businesses still run on desktop MIS, manage production in spreadsheets, and process web-to-print orders manually — while web-native competitors are automating end-to-end.
Desktop MIS — not cloud, not mobile
Legacy desktop MIS requires everyone to be in the building. Production managers can't see
job status remotely. Customer service can't answer status queries without walking to production. Cloud access
isn't optional anymore.
Web-to-print not connected to production
Customers place orders online — and those orders are then manually re-entered into
production tracking. The efficiency gained on the front end disappears at the back. Integration between
web-to-print and MIS should be automatic.
Press scheduling by feel, not data
Which press should this job go to? Production managers decide by experience — but
experience doesn't account for current utilization, substrate compatibility, and color profile requirements
simultaneously. AI can.
Manual job coding and estimating
Translating a customer's order description into the correct production code requires
specialist knowledge. Errors at this stage cascade through scheduling, material ordering, and pricing. AI
automation eliminates the coding bottleneck.
Substrate and materials tracking
Paper stock, inks, and substrates managed in a separate system — or not tracked at all.
Jobs get to press and the substrate isn't in stock. Material costs aren't captured against jobs accurately.
No production intelligence
Press utilization, makeready time, waste, and job profitability tracked manually — if at
all. Without production BI, it's impossible to know which jobs are profitable, which presses are
underutilised, and where waste is occurring.
Why Technology Matters in Print & Packaging
Print and packaging businesses operate across production, scheduling, inventory, dispatch, and customer management simultaneously. When these workflows rely on spreadsheets, disconnected systems, or desktop software, delays and inefficiencies quickly affect delivery timelines and profitability.
Modern print technology platforms help businesses improve production visibility, streamline workflows, connect ordering with production systems, and manage operations more efficiently from order to delivery.
— What We Build
Print technology from order to despatch — with AI
Cloud Print MIS — PrintPlanr
Job creation, production workflow, press scheduling, prepress tracking, finishing,
despatch, and invoicing — all in one cloud-native platform. Accessible anywhere, from any device. The
platform we built and have run for 15 years.
Web-to-Print Integration
Connect your web-to-print storefront to production automatically. Order placed online →
job created in MIS, production code assigned, materials reserved, and press scheduling triggered — without
manual re-entry at any stage.
AI Press Recommendation Engine
Trained on your production history. When a job is created, AI recommends the optimal
press based on substrate, color profile, finish type, current utilization, and makeready cost. Reduces
press scheduling to a one-click confirmation.
Automatic Job Coding
AI reads a job description and generates the correct production code automatically —
substrate, colors, quantity, finish, binding, all derived from the order without specialist manual input.
Trained on your production code taxonomy.
Production Intelligence Dashboard
Press utilization, makeready time, waste by job type, on-time delivery rate, and revenue
by customer and product line — in a live management dashboard. The numbers that drive production decisions.
Customer Loyalty & Repeat Purchase
Points engine, tiered rewards, and personalized reorder suggestions for print buyers.
The PrintPlanr loyalty module doubled repeat purchase revenue for a major UK print group — with AI
suggesting the right product at reorder time.
PrintPlanr — we built the software. We know print.
PrintPlanr is Infomaze's own cloud print MIS — built in 2010 because no cloud-native
alternative existed for mid-market print businesses. It's now in the global top 10. We run it, we maintain it,
and we're building AI capabilities into it right now. When we work with print clients, we bring 15 years of
domain depth — not a generic web agency approach.
AI press recommendation engine — live in production, trained on 48,000+ jobs
Automatic production code creation — live in production
Job description auto-complete — live in production
AI customer self-service chatbot — live in production
Product recommendation engine — live in production
— Results
Print clients. Production outcomes.
Print · Loyalty Platform
Custom Loyalty Platform Doubled Repeat Revenue for UK Print Group
2×
Loyalty revenue uplift
+34%
Repeat purchase rate
Points engine, tiered rewards, and AI-powered personalized product suggestions built on
PrintPlanr. Customers earn across every order, redeem online, and receive personalized reorder suggestions
based on purchase history.
PrintPlanr · Custom Build · AI SuggestionsRead case study →
Print · Product Story
Why We Built PrintPlanr — From V1 to Top 10 Global Cloud MIS
15yr
In production
Top 10
Global cloud print MIS
The full story — how a frustration with the existing print MIS market became a 15-year
product that serves print businesses from UK to New Zealand, and now runs AI in production trained on its own
data.
PrintPlanr · SaaS · AIRead the full
story →
— Integrations
Connects the print production stack
PrintPlanr MIS
Cloud print MIS — job management to despatch
Web-to-Print
Shopify, Infigo, Printess storefront integration
AI Press Engine
Custom MCU training — your data stays yours
Stock & Substrates
Paper, ink, and materials tracking per job
Zoho Books
Invoice generation from completed jobs
Zoho CRM
Customer management and repeat order automation
Power BI
Press utilization and production intelligence
Courier Integration
Despatch and tracking from MIS to customer