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We map what needs to be built, how it connects to your existing Zoho products, and what the scope looks like — before any commitment.

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Zoho Creator

⚡ Custom Applications

When Standard Zoho
Doesn't Quite Cover It,
We Build What Does.

We build custom applications in Zoho Creator — partner portals, field technician mobile apps, client self-service portals, and complex approval workflows — all integrated with your existing Zoho CRM, Projects, and Inventory. Including the Zoho ↔ KeyPay Marketplace extension we built and published for 30+ AU/NZ businesses.

ZOHO CREATOR · LIVE APPLICATIONS
● 4 apps running
ACTIVE APPS
4
All integrated
PORTAL USERS
84
Partners + field
TODAY
26
Form submissions
ACTIVE CREATOR APPLICATIONS
Partner Admin Portal — 8 partners · deal submission + pipeline
Live
Field Tech Mobile App — 14 technicians · site survey + sign-off
Live
Install Partner Portal — sign-off on 6 projects today
Live
KeyPay Integration — 84 employees synced this payrun
Marketplace
ALL 4 APPS SYNCED TO ZOHO CRM + PROJECTSEvery form submission, portal action, and sign-off updates CRM and Projects in real time. No manual data re-entry anywhere in the chain.
Solar
US flagship — 4 Creator apps, 5 user types, fully integrated with CRM + Projects + Inventory
KeyPay
Zoho Marketplace extension built by Infomaze — 30+ AU/NZ businesses using it today
5
User types in our most complex Creator deployment — each with different access, views, and capabilities
0
Manual data re-entry — every Creator form and portal action syncs to core Zoho products automatically
— The Problem

Six situations where you need Zoho Creator

Standard Zoho products cover most operations well. Creator handles the gaps — the specific workflows and external-facing experiences that off-the-shelf products can't cover.

🤝

Partners or dealers need their own portal — not internal Zoho access

You have a partner network that needs to submit deals, check commission status, see their pipeline, and upload documents — but giving them full Zoho CRM access isn't appropriate. A Creator partner portal gives them exactly what they need to see and do, connected to your CRM, with no access to anything else.

📱

Field teams completing work on paper or WhatsApp

Site surveys, installation checklists, inspection sign-offs — documented on paper or over WhatsApp because field staff don't work from desktops. A Creator mobile app gives field technicians a proper mobile interface that updates CRM and Projects in real time, from the field, on any device.

🔄

Multi-step approval workflows that don't fit standard products

Approval chains that involve multiple people, conditional routing, document upload, external sign-off, and integration with financial systems — these don't fit neatly into standard Zoho workflow tools. Creator handles complex multi-step processes with conditional logic at every stage.

🧩

Clients need self-service access to their own data

Clients wanting to check project status, view invoices, download documents, or raise requests — without needing to email someone. A Creator client portal gives clients exactly the right view of their data, styled to look like your product, connected to your live CRM and Projects records.

🏪

You need something on the Zoho Marketplace

You have an integration between Zoho and another platform that other Zoho customers would also benefit from. We've built and published on the Zoho Marketplace — the KeyPay extension used by 30+ AU/NZ businesses. We know the submission process, the technical requirements, and how to build something marketplace-ready.

📊

Complex data management that standard CRM fields can't handle

50+ field capture workflows, conditional forms that adapt based on earlier answers, data that belongs in a relational structure rather than flat CRM fields — Creator handles complex data requirements that Zoho CRM's standard module structure can't accommodate cleanly.


✦ Free · Authorised Zoho Partner

Need something that standard Zoho products don't quite cover?

Free assessment — we map the requirements, design the Creator architecture, and show you how it connects to your existing Zoho setup.
— What We Build

Six types of Creator applications we build and integrate

Every application we build in Creator is connected to your core Zoho products — no isolated apps, no duplicate data entry.

🤝

Partner & Dealer Portals

External-facing portals for your partner or dealer network — branded to look like your platform, showing only the data each partner should see. Deal submission, pipeline visibility, commission tracking, document upload. All actions sync to Zoho CRM instantly. Different access levels per partner role — Admin sees all agents, Sales Rep sees only own deals. Our solar US deployment had two distinct partner portal types built this way.

📱

Field Technician Mobile Apps

Purpose-built mobile applications for field staff — site survey forms, installation checklists, photo upload, GPS location capture, milestone sign-off. Designed for use in the field on a phone or tablet. Every form submission and sign-off updates Zoho Projects and CRM in real time. For the solar US deployment we built a 30+ field site survey app that captured specification data directly into the project record.

👤

Client Self-Service Portals

Client-facing portals giving customers visibility of their own projects, invoices, documents, and support tickets — without full Zoho access. Clients see what's relevant to them, styled as your brand, connected live to CRM and Projects. Raise requests directly through the portal. Milestone approvals completed in the portal trigger payment automation in Zoho Books.

🔄

Multi-Step Approval Workflows

Complex approval processes that involve multiple approvers, conditional routing, document review, external sign-off, and integration with financial systems. A purchase order approval that routes differently based on value and department. A contract approval that requires legal review above a threshold. An installation sign-off that triggers payment and inventory deduction simultaneously.

🏪

Zoho Marketplace Extensions

We have published on the Zoho Marketplace — the KeyPay integration extension for Australian and New Zealand businesses, now used by 30+ companies. We know the Zoho Marketplace submission requirements, technical architecture for marketplace extensions, and what it takes to build something that passes review. Zoho approached us to expand the KeyPay extension to Singapore and UK markets — ongoing.

📊

Complex Data Capture Applications

When your data requirements are more complex than standard CRM fields handle well — conditional forms that adapt based on earlier answers, relational data structures, 50+ field capture workflows, calculated fields and business logic embedded in the form. We built the 50+ field solar qualification form as a Creator application connected directly to the CRM deal record.


— Use Cases

Real Creator applications we've built and deployed

The solar US deployment is our most complex Creator reference. The KeyPay Marketplace extension is our most published one.

01

US Solar Installation — Four Creator Apps for Five User Types, All Integrated with CRM + Projects + Inventory

+

The solar US deployment required four separate Creator applications for five distinct user types — each with different data access, different capabilities, and different integration requirements. The standard Zoho products (CRM, Projects, Inventory) handled the core data. Creator handled the external-facing and field-facing experiences that needed to look and function differently for each role. All four apps write to and read from the same underlying Zoho data model — no duplication, no separate systems.

💰5 user types operating from one integrated platform · All Creator actions update CRM and Projects in real time · Zero manual data re-entry across the entire operational chain
// The five user types and their Creator apps
Internal team: works directly in Zoho CRM, Projects, Inventory — no Creator app needed. Partner Admin: Creator portal showing all their agents' deals, commission totals, document library, performance dashboard. Partner Sales Rep: Creator portal showing own leads only, deal submission form, own commission tracker. Field Technician: Creator mobile app — site survey form (30+ fields), installation checklist, photo upload, GPS capture, sign-off trigger. Install Partner: Creator sign-off portal — receives installation package, reviews, signs off digitally, triggers payment release.
🏢
Internal Team
Full Zoho CRM + Projects + Inventory
👑
Partner Admin
All agents · commissions · pipeline
🤝
Sales Rep
Own leads · deal submission
🔧
Field Tech
Mobile survey · sign-off app
🏗️
Install Partner
Sign-off portal · triggers payment
Zoho CreatorZoho CRMZoho ProjectsZoho Inventory
02

Zoho ↔ KeyPay Marketplace Extension — Built by Infomaze, 30+ AU/NZ Businesses Using It

+

KeyPay is the leading payroll platform in Australia and New Zealand. Zoho Payroll doesn't operate in these markets. Every AU/NZ business using Zoho People was manually re-entering employee data, leave balances, and attendance into KeyPay every pay cycle. We identified the pattern across multiple clients and built a Zoho Marketplace extension that eliminates the problem entirely. Published on the Zoho Marketplace, the extension now has 30+ active AU/NZ business users. Following this, Zoho Corp approached Infomaze to build equivalent extensions for the Singapore and UK payroll markets.

💰30+ AU/NZ businesses with zero manual payroll prep · Zoho approached Infomaze to expand to Singapore and UK · Listed on Zoho Marketplace — link to be published here
// What the extension does
Zoho People → KeyPay sync: employee records created/updated in Zoho People are synced to KeyPay automatically. Leave balances approved in Zoho People are reflected in KeyPay before each pay cycle. Attendance data from Zoho People flows to KeyPay for timesheet-based payroll. Pay cycle runs without any manual data preparation. The extension is maintained and updated by Infomaze. It is published under the client's name on the Zoho Marketplace with Infomaze as the developer. 30+ businesses currently active.
Zoho CreatorZoho MarketplaceKeyPay APIZoho People
03

Clinical Workflow Portal — Obesity Centre UK, Patient Scheduling for Therapists

+

A UK obesity treatment centre needed a structured clinical workflow — inbound leads progressing through deal stages with clinical qualification questions, therapist scheduling once a patient was accepted, and a therapist-facing portal where clinicians could log in and see their daily patient schedule. The standard Zoho CRM handled the pipeline and deal stages. A Creator portal handled the therapist-facing view — something that needed to be simple, clinical in appearance, and show each therapist only their own scheduled patients for the day.

💰Therapists see their schedule in a clean clinical interface — not a CRM · Clinical qualification captured systematically before therapist assignment · Patient journey tracked from lead to treatment completion
// How the workflow runs
Lead enters Zoho CRM → progresses through deal stages with clinical Q&A at each stage (medical history, contraindications, BMI, previous treatments) → accepted patient triggers therapist assignment in Creator scheduling app → therapist receives notification → therapist logs into Creator portal → sees today's patients in appointment order: name, appointment time, clinical notes from CRM, treatment plan. Patient outcome recorded in Creator → syncs back to CRM deal record. Each therapist sees only their own patients — no access to other therapists' caseloads or any other CRM data.
Zoho CreatorZoho CRMTherapist PortalClinical Scheduling
04

Partner Sales Rep Portal — Travel Agency Managing Pilgrimage Trip Bookings

+

A UK travel agency specialising in pilgrimage trips worked with a network of agents who needed to submit bookings, check availability, and track their clients' trip status — without having access to the agency's internal Zoho CRM. We built a Creator portal for the agent network: trip availability calendar, booking submission form, client status tracker, and commission statement. All bookings submitted through the portal created CRM deals automatically and flowed into the agency's fulfilment process without any manual processing.

💰Agent bookings create CRM deals automatically — zero manual processing · Agents self-serve on availability and client status without emailing the agency · Commission statements generated from CRM data automatically
// Portal capabilities per user type
Agent login: sees only their own clients and bookings — not other agents' data. Availability calendar: live from CRM (seat counts updated as bookings are confirmed). Booking form: captures all traveller details, passport information, special requirements — creates CRM deal on submission. Client status: agent can see current status of each booking (confirmed, payment due, documents required, complete) without calling the agency. Commission statement: auto-generated monthly from confirmed bookings — downloadable PDF.
Zoho CreatorZoho CRMAgent PortalBooking Management

— Business Impact

What properly built Creator applications deliver

Results clients typically see

5
User types operating from one integrated Zoho One platform in our most complex Creator deployment
30+
Businesses using the Infomaze-built Zoho Marketplace extension — live, maintained, proven at scale
0
Manual data re-entry — every Creator form and portal action syncs to core Zoho products automatically
Zoho
Approached Infomaze to expand the KeyPay extension to new markets — a relationship above standard partner level

Creator as the integration layer — not as a standalone app

Every Creator application we build is integrated with your core Zoho products from day one. Partner portal actions update CRM. Field tech sign-offs update Projects. Install partner approvals trigger payment in Books. No isolated apps, no duplicate entry, no manual syncing.

We've built and published on the Zoho Marketplace

The KeyPay extension is live, used by 30+ businesses, and maintained by Infomaze. Building for the Marketplace requires specific technical patterns and submission compliance. We've done it — and Zoho trusted us to expand it.

23 years of engineering behind every Creator build

Zoho Creator is a low-code platform, but complex applications require serious engineering discipline — data modelling, security, performance at scale, maintainability. We apply the same engineering standards to Creator builds as to any bespoke software project.

The solar US deployment is our public benchmark

Four Creator apps, five user types, fully integrated with CRM, Projects, and Inventory — operational across the US. If you want to understand what Creator can do at full complexity, the solar case study is the answer.

— Engagement Models

Three ways to start

NDA before day one. ISO 27001. We scope the Creator build precisely before committing to a price.

✦ Zero commitment

Free Creator Assessment

No cost · No obligation
60–90 minutes · Remote
  • Map what needs to be built and why Creator is the right tool
  • Design the integration architecture with existing Zoho products
  • Identify user types and access requirements
  • Provide realistic complexity and timeline estimate
  • Written requirements brief yours to keep
🔄 Ongoing

Creator Retainer

Monthly · Continuous development
Min. 3 months · Scales with your roadmap
  • Named Creator developer on your application roadmap
  • New features and applications built monthly
  • Integration maintenance as core Zoho products update
  • Priority support — same-day response
  • Monthly roadmap and performance review
— How We Work

From requirements to live Creator application in four steps

Requirements documented and agreed before a single line of Creator code is written.

📝
01 —

Requirements & Design

We document every user type, data requirement, integration point, and business rule before any build begins. No ambiguity in scope.

⚙️
02 —

Build in Staging

Application built in a staging environment with test data. Integrations connected and tested against your real Zoho products.

🧪
03 —

User Acceptance Testing

Your team tests every user flow and edge case. Issues resolved before deployment. Sign-off before going live.

🚀
04 —

Deploy & Train

Live deployment with parallel monitoring. User training on real workflows. Named developer available post-launch.

— Who This Is For

Three situations where Creator is the right answer

Operations Director — partner or field team needs a portal that isn't the internal CRM

Partners need to submit deals. Field technicians need to complete site surveys. Install partners need to sign off installations. None of them should have internal CRM access — but they all need to interact with the same underlying data. Creator is the answer.

Role-specific portals showing only what each user needs
All portal actions sync to CRM and Projects in real time
Mobile-optimised for field teams on any device

CTO — workflow that's too complex for standard Zoho automation

Multi-step approval chains with conditional routing, external sign-off requirements, integration with financial systems, 50+ field capture forms. These requirements exceed what Zoho's built-in workflow tools handle cleanly. Creator is built for this.

Complex conditional logic at every workflow stage
External sign-off connected to payment triggers
50+ field forms with conditional question display

Product Director — Zoho integration that belongs on the Marketplace

You have an integration between Zoho and another platform that other Zoho customers would benefit from. We've built and published on the Zoho Marketplace — we know the technical requirements and submission process. Zoho trusted us to expand our published extension to new markets.

Marketplace-ready architecture from day one
Submission compliance built in — not retrofitted
Ongoing maintenance and version management

— FAQ

Questions we always get about Zoho Creator

When should we use Zoho Creator vs just configuring standard Zoho products?

+
Creator is the right choice when you need: (1) an external-facing portal for users who shouldn't have internal Zoho access — partners, clients, field staff, install contractors; (2) a mobile app designed specifically for field use; (3) workflow logic more complex than Zoho's built-in automation handles cleanly; (4) data structures more complex than CRM modules accommodate well — relational data, 50+ field forms, conditional logic throughout. If the standard products can do it, use the standard products — Creator adds development time and maintenance overhead. We'll tell you honestly in the assessment which approach is right.

How does a Creator application connect to Zoho CRM and Projects?

+
Creator uses Zoho's native Deluge scripting language and built-in integration connectors to read from and write to other Zoho products. A form submission in Creator can create a CRM deal, update an existing record, create a Project task, trigger an inventory check, or fire a Zoho Books invoice — all in the same workflow. We design these integrations during the requirements phase so every Creator action has a defined effect on the underlying Zoho data — no orphaned data, no manual syncing, no reconciliation needed later.

What makes a good Zoho Marketplace extension and how do you build one?

+
A good Marketplace extension solves a problem that many Zoho users share — not just one client's specific requirement. It needs to be configurable enough to work across different businesses, not hardcoded to one organisation's setup. Technically, it must follow Zoho's Marketplace submission guidelines — specific API patterns, authentication flows, error handling standards, and security requirements. We built the KeyPay extension to these standards from day one, which is why it passed Marketplace review and has scaled to 30+ users. If you're building for the Marketplace, involve us from the initial requirements phase — retrofitting compliance is painful.

Can Creator applications work on mobile for field teams?

+
Yes — Creator applications are accessible via mobile browser and via the Zoho Creator mobile app on iOS and Android. We design field-facing Creator apps specifically for mobile use: large tap targets, minimal typing (dropdowns and checkboxes over free text fields where possible), photo and GPS capture, offline capability for areas with poor connectivity, and sync on reconnect. The field technician survey app we built for the solar US deployment was used daily by 14+ technicians in the field across multiple US states — it was designed mobile-first from the requirements phase.
— Client Voices

What clients say about our Zoho work

★★★★★
"We've been working with Infomaze for six months on Zoho People and CRM. Aayushi has been closely involved throughout — her support, responsiveness, and deep understanding have made the process smooth and effective. A reliable and knowledgeable Zoho partner."
G
Gaining Ground Investment Services
India · Zoho Implementation
★★★★★
"Gaj and the team have completed projects across several of my businesses for many years. The result is always outstanding. Communication always excellent, work very thorough and always completed on time. I really enjoy working with Infomaze."
O
Overlander 4WD Hire
Australia · Long-term client
★★★★★
"Quite possibly the best programming team on the planet. Went WAY above and beyond without charging more. Will HIGHLY recommend to anyone. The Creator applications they built are the backbone of our entire field operations."
C
Chris
United States · Solar Operations

Need something that standard Zoho products don't quite cover?

Start with a free Creator assessment. We map the requirements, design the integration architecture, and give you a realistic build scope — before any commitment. Authorised Zoho Partner, ISO 27001, 23 years of engineering.

See all Zoho services
— Related Zoho Services & Resources
☀️
Case Study: Solar Zoho One
4 Creator apps at full complexity
🔷
Zoho One
Creator within the full suite
👥
Zoho People
KeyPay integration built in Creator
🔷
Zoho CRM
Creator portals connecting to CRM
🏠
Zoho Business Systems
All Zoho services
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