The client
The Australian Driver Training & Assessment Center used manual methods to intake applicants for training. This required a lot of time while the process could not even be streamlined optimally. Being a leader in the industry, the client wanted a system that could justify their hold on the work that they do.
Access to required data in real-time with an advanced search that would save them the time needed to search for records manually to move any process ahead.
The client needed a job seekers portal where they could manage job placements for enrolled students and also send out notifications.
The Challenge
Our client wanted an automated system that would improve their sales processes and allow them to handle a larger volume of sales without adding head count to their workforce. They were looking for a system that helped them organize and segment their database of contacts, based on a variety of demographics like age, location, etc. They also needed to be able to track new subscribers or applicants into their program.
With no centralized system in place, a significant amount of data was incomplete and lists were unreliable to run marketing campaigns.
The data being scattered across paper files, desks, inboxes, managing the workflow was inefficient at best. Another major problem area was managing various forms and distinguishing them based on application, training criteria, age, contract, etc. These forms were previously maintained in spreadsheets and involved multiple email exchanges to gather all information.
- To provide customizations that allowed their applicants to register in a hassle-free manner.
- To consolidate reports and other details of the members in a web-based system.
- To provide access, track payments and the revenue through the admin dashboard.
How Infomaze helped
ZOHO integration is easily one of our key services. Infomaze built an online database using Zoho Creator where the participants could fill in their application forms, track their status, and download reports in real-time. Whereas the Admin could control and perform multiple operations from the backend. We provide Zoho customization services and build all-inclusive applications to change the way you handle your business.
They needed a more robust solution to generate contracts in PDF format, gather data through forms, and customization in a way to efficiently map their business processes.