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LLM & RAG Integration

✦ AI Services

The Power of GPT-4.
The Privacy of
Your Own Infrastructure.

We integrate OpenAI GPT-4, Anthropic Claude, and Google Gemini into your business applications via secure RAG architecture — so your AI works on your private data, inside your secure environment, without any data leaving your network.

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LLM INTEGRATION PLATFORM · LIVE
● Private deployment
API CALLS TODAY
8,420
Across 3 integrations
AVG LATENCY
820ms
Azure OpenAI private
TOKEN COST
£0.42
Today · within budget
ACTIVE INTEGRATIONS
Customer Support RAG — Zoho Desk
4,200 calls
Live
Invoice AI — ERP Auto-posting
2,840 calls
Live
Internal Search — Product Docs
1,380 calls
Live
RAG KNOWLEDGE BASE STATUS
Product documentation (1,240 docs)
Updated 2h ago
Support history (24k tickets)
Sync: hourly
Legal contracts (48 docs)
Re-index needed
🔒
PRIVATE DEPLOYMENT STATUSAll LLM calls routed via Azure OpenAI private endpoint. Zero data egress to public APIs. RBAC enforced. Audit log: 8,420 entries today. ISO 27001 compliant.
0
Data sent to public AI APIs — private deployment only
5+
LLM providers integrated — GPT-4, Claude, Gemini and more
6wk
Average time from brief to first working LLM integration
100%
IP ownership — your application, your models, your data
— The Problem

Why this matters to your business

Six specific pain points where AI delivers the fastest, most measurable return.

🔒

Want to use GPT-4 but can't send your data to OpenAI

GDPR, HIPAA, or internal data policy prevents sending proprietary data to public AI APIs. Private deployment via Azure OpenAI or on-premise models gives you the same capability — inside your firewall.

🧠

LLMs give generic answers — not answers from your data

Public LLMs don't know your products, your policies, or your customers. RAG architecture retrieves relevant context from your private data at query time — answers are specific to your business.

💸

AI costs running out of control

Naive LLM integrations send entire documents as context — burning tokens unnecessarily. Proper RAG retrieval reduces token usage dramatically while improving answer quality.

LLM responses too slow for a real-time product

Response latency matters in production. Proper caching, streaming, and retrieval optimization reduces perceived latency to under 1 second for most queries.

🔗

Can't connect LLM outputs to your business systems

A response from an LLM is only valuable if it connects to action. We build the integration layer that routes LLM outputs into your CRM, ERP, support desk, or custom application.

📊

No visibility on what the AI is doing in production

Which queries are being answered well? Where is it failing? What's the cost? Production LLM integrations need observability dashboards — not just a live endpoint.


✦ Free · No Obligation

Ready to Add AI to your Application without the Privacy Risk?

Free AI Audit — we assess your application architecture, design the LLM integration, and show you exactly how private RAG would work for your use case.
— What We Deliver

Six Capabilities — specific deliverables, measurable outcomes

Not vague AI promises. Specific systems, integrated with your existing tools, with ROI scoped before any development begins.

🔒

Private LLM Deployment — Azure OpenAI & On-Premise

We deploy OpenAI models inside your Azure tenant or on-premise infrastructure. Zero data leaves your network. Same GPT-4 capability — completely private. Suitable for GDPR, HIPAA, and enterprise security requirements.

📚

RAG Architecture — Your Data as the Context

We build the full RAG pipeline: document ingestion, chunking strategy, embedding generation, vector database, retrieval logic, and context injection. Your private data becomes the LLM's knowledge base.

🔗

Application Integration — LLM Inside Your Product

REST API, SDK integration, streaming responses, function calling, tool use — we integrate the LLM into your existing application architecture. Your product, with AI inside it.

🤖

LLM-Powered Agents with Tool Access

Beyond Q&A — LLM agents that use tools: search your CRM, raise a ticket, query a database, trigger a workflow. AI that takes actions, not just generates text.

📊

LLM Observability & Cost Management

Production dashboards showing query volume, latency, token cost, retrieval quality, and answer accuracy. Alerts when cost exceeds budget or accuracy falls below threshold.

🔄

Multi-Model Architecture — Right Model for Each Job

GPT-4 for complex reasoning. Claude for long documents. Haiku / GPT-4o Mini for high-volume classification. We design the right model mix for your use case — balancing capability, speed, and cost.


— Use Cases

Real Implementations — Real Numbers

These are live systems we've built for clients. Specific scenarios, specific results.

01

Private RAG Chatbot — GPT-4 on Your Internal Data

+

Full RAG pipeline built on your private data — product docs, support history, policies, CRM data — with OpenAI GPT-4 deployed in your Azure tenant. Zero data egress. Answers specific to your business.

💰Support ticket volume down 40% · Answers specific to your products, policies, and customers
// How it works
"What's the SLA for our Enterprise plan and how does it compare to our Professional tier?" — answered in 1.4 seconds from your actual contract documentation. No data sent to public OpenAI. Deployed inside your Azure subscription.
Azure OpenAILangChainPinecone / WeaviateRAG Pipeline
02

LLM-Powered Document Processing at Scale

+

LLM reads incoming documents — invoices, contracts, reports, forms — extracts structured data, classifies document type, and routes to the right business system. AI that reads like a human, at machine speed.

💰94% touchless invoice processing · 28 hours/week saved · Accuracy exceeds manual processing
// How it works
400 supplier invoices per week. LLM reads each, extracts vendor, amount, line items, PO reference, and payment terms. Validates against ERP master data. Posts 94% automatically. 6% exceptions routed with pre-filled detail.
GPT-4V / ClaudeOCR PipelineERP APIConfidence Scoring
03

AI-Enhanced Search — Natural Language Over Your Data

+

Replace keyword search with natural language understanding. Users ask questions in plain English and get precise answers from your database, documentation, or knowledge base — with source citations.

💰Query time reduced from hours to seconds · Non-technical users access data independently
// How it works
"Show me all customer contracts expiring in the next 90 days where the renewal value exceeds £50k and the account manager hasn't logged a call in 30 days." — executed as a natural language query over your CRM, no SQL required.
LLM Query ParserVector SearchCRM / DatabaseSource Citations
04

LLM Agents with Business System Tool Access

+

An LLM agent equipped with tools — search CRM, query ERP, raise ticket, send email, update record — that takes multi-step actions in response to natural language instructions.

💰Complex multi-system tasks completed in seconds · Actions auditable — full trail of what AI did and why
// How it works
Sales director types: "Find all accounts in the UK over £30k ARR that haven't had a QBR in 6 months and schedule a check-in call with their account manager for next week." Agent queries CRM, filters, finds 12 accounts, creates 12 calendar events with context notes.
LLM + ToolsCRM APICalendar IntegrationAction Logging
05

Multi-Model AI Pipeline — Right Model, Right Task

+

Not every task needs GPT-4. We design architectures where each stage uses the most cost-effective model: fast cheap models for classification, powerful models for generation, embedding models for retrieval.

💰70% token cost reduction vs naive single-model approach · Same quality, fraction of the cost
// How it works
Incoming support email: GPT-4o Mini classifies urgency and topic (2 cents, 120ms) → if complex, routes to GPT-4 for full response drafting (18 cents, 2.1s) → simple queries resolved by RAG retrieval alone (0.4 cents, 400ms). Cost optimised without sacrificing quality.
Multi-model RoutingCost MonitoringQuality ThresholdsLangChain
06

LLM-Generated Reports & Narrative

+

AI that reads your data and writes the narrative — weekly business summaries, board pack commentary, customer health reports, compliance filings — in your house style, from your actual systems.

💰8–12 hours/week returned to leadership and ops teams · Reports always current, not chasing data
// How it works
Every Monday 7am: operations summary auto-generated from CRM and ERP data. Three paragraphs of plain-English narrative: what happened last week, what the numbers mean, what needs attention. CEO reads and responds — doesn't build.
LLM NarrativeData ConnectorsTemplate SystemScheduled Delivery

— Business Impact

What this delivers for your business

Results clients typically see

0
Data sent to public AI APIs — all LLM processing inside your secure private environment
94%
Touchless document processing rate on LLM-powered extraction and classification pipelines
70%
Token cost reduction with multi-model architecture vs naive single-model integration
6wk
Average time from brief to first working LLM integration in production
Private deployment — your data never leaves your network

We deploy OpenAI models inside your Azure tenant, AWS account, or on-premise infrastructure. No data egress to public APIs. Full GDPR and enterprise security compliance from day one.

We pick the right model for the job — not the most popular one

GPT-4, Claude 3.5, Gemini, Llama, Mistral — each has different strengths for different tasks. We design the right architecture for your use case, not the one we know best.

Integration is the hard part — and it's what we specialise in

Building a RAG demo is easy. Integrating it reliably into a production application with proper error handling, latency management, cost monitoring, and security is hard. That's exactly what we do.

Production-grade from day one — not a proof of concept

Every integration we build includes proper observability, cost monitoring, retry logic, fallback handling, and security controls. No demos dressed up as production systems.

You own everything — model configuration, code, IP

All integration code, RAG pipeline configuration, and documentation is yours on completion. We hand over everything — no lock-in, no ongoing license dependency on us.

— Engagement Models

Three ways to start — pick what fits your situation

All three include NDA before day one, ISO 27001 certified process, and ROI modelled before any development commitment.

✦ Zero commitment

Free AI Audit

No cost · No obligation
60 minutes · Remote or on-site
  • We map your current process and pain points
  • Identify top 3 AI opportunities with expected ROI
  • Recommend the right technology approach
  • Deliver a written brief — yours to keep
  • Zero pressure to proceed with us
Book Free AI Audit →
🔄 Ongoing

AI Development Retainer

Monthly · Continuous development
Minimum 3 months · Scales with your roadmap
  • Dedicated AI developer on your roadmap
  • New features scoped and deployed every sprint
  • Continuous monitoring and improvement
  • Monthly ROI reporting — hours saved, tasks automated
  • Scale up or down with 2 weeks notice
— How We Work

From Audit to Live in Four Steps

Every engagement starts by understanding your specific situation — not by proposing technology. ROI is scoped before any code is written.

🔍
01 —

Free AI Audit

We map your current process, identify the top opportunities, and model the ROI — before any commitment.

📐
02 —

Solution Design

Architecture, data flows, integration plan — reviewed and approved by your team before development starts.

⚙️
03 —

Build & Integrate

Built into your existing stack via secure APIs. Tested against real data before go-live. Zero disruption.

📈
04 —

Monitor & Scale

Live with performance dashboards. As your needs grow, the solution scales — no additional resource required.

— Who This Is For

Three Roles, Three Priorities

CTO / VP Engineering

You want AI features in your product but your team doesn't have LLM integration experience and you can't afford to learn on a production system. We build the integration properly, hand it over with full docs.

Production-grade from day one — not a PoC
Full code, docs, and architecture handover
Private deployment — no data security compromise

Head of Data / AI

You know what you want to build but need integration engineering resource to connect LLMs to your existing data infrastructure. We build the RAG pipeline, observability, and application layer.

Multi-model architecture designed for your use case
Vector database selection and configuration
Observability dashboard — cost, quality, latency

Operations / IT Director

You want to adopt AI but your security team won't allow data to leave the network. Private LLM deployment inside your Azure or AWS environment gives you full AI capability with zero data egress.

Azure OpenAI private endpoint deployment
Zero public API calls — all inside your tenancy
ISO 27001 certified partner — security-first approach

— FAQ

Questions we always get asked

Which LLM provider do you recommend?

+
It depends on your use case, security requirements, and budget. For private enterprise deployment, Azure OpenAI (GPT-4) is our most common recommendation — Microsoft's security controls are robust and GDPR compliance is clear. For UK/EU data sovereignty requirements, we sometimes deploy open-source models (Llama, Mistral) on-premise. For maximum capability on complex reasoning tasks, Claude 3.5 is often the best choice. We assess your requirements and recommend the right fit — not the one we're most familiar with.

What is RAG and why does it matter?

+
RAG — Retrieval Augmented Generation — is the technique of retrieving relevant information from your private data at query time and injecting it as context into the LLM prompt. This means: the LLM answers from your data, not from its training data. Your documents are never used to train the model. You can update your knowledge base without retraining. And your data stays private — it's retrieved from your vector database, not stored in any external system.

Can you integrate with our existing application?

+
Yes — this is specifically what we do. We've integrated LLMs into .NET, React, Node.js, PHP/Laravel, Python, and custom-built applications via REST APIs. The integration approach varies by application architecture — we assess yours during the AI Audit and design the integration to fit, not the other way around.

How do you handle LLM costs in production?

+
Token cost management is built into every integration from day one. We implement: caching for repeated queries, retrieval optimization to minimise context size, model routing (cheap models for simple tasks), streaming to improve perceived performance, and a cost monitoring dashboard with budget alerts. Most clients see 60–70% cost reduction vs naive implementation.

What happens when the LLM gives a wrong answer?

+
Every production LLM integration we build includes: confidence scoring where possible, source citation so users can verify answers, a feedback mechanism, and logging of every query and response. We monitor answer quality metrics and use poor-quality responses to improve retrieval and prompting over time. For critical business applications, we always design a human review step for high-stakes outputs.

How long does LLM integration take?

+
A focused single-use-case integration — one RAG pipeline, one application endpoint — typically takes 4–8 weeks from the AI Audit to production deployment. This includes knowledge base preparation, RAG pipeline build, application integration, security review, and performance testing. Multi-use-case or multi-model architectures run 8–14 weeks.
— Client Voices

What Clients Say About Working With Us

★★★★★
"Quite possibly the best programming team on the planet. Went WAY above and beyond without charging more. Will HIGHLY recommend to anyone. Will definitely use again."
C
Chris
United States
★★★★★
"Infomaze is the best technology partner any business could ask for. They go above and beyond. I will never switch to any other company — may your success be our success!"
S
Salvatore
Europe
★★★★★
"Gaj and the team have completed projects across several of my businesses for many years. The result is always outstanding. Communication excellent, always on time."
O
Overlander 4WD Hire
Australia · 10+ year client

Ready to Embed AI into your Application — Securely and Properly?

Start with a free AI Audit. We'll assess your application architecture and data sources, recommend the right LLM provider and RAG approach, and give you a realistic integration timeline — no obligation.

🤖
AI Workflow Automation
Eliminate manual bottlenecks end-to-end
💬
AI Chatbots & Agents
Custom assistants trained on your data
🔮
Predictive Analytics
Churn, demand & anomaly detection
📄
Document Processing
Extract and route data automatically
📊
AI-Powered BI
Automated intelligence and reporting
📊 BI Practice
Free Assessment
We find out why your dashboards aren't being used — and fix it.

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