Infomaze seamlessly integrated Zoho Inventory with Shopify and WooCommerce, allowing in real-time synching of the stock levels and product details in addition to an order processing between the two interfaces. This Zoho Inventory integration resulted in effective winery inventory management, and updates, hence improving efficiency for the business of the client company.

Zoho Inventory Integration with Shopify and WooCommerce

Client Overview

A Singapore-based winery company, selling to retail and HoReCa customers, wanted an efficient system to manage its inventory and sales. As it had several warehouses priced differently for the different customer groups, it needed a robust winery management system to synchronize its inventory across multiple platforms.

The client operated two e-commerce websites, one on Shopify and WooCommerce. They required an integrated winery inventory management solution that can synchronize stock levels, prices and order processing in both platforms. To achieve this, we implemented Zoho for winery management system for uniform integration on Shopify and WooCommerce and secured spontaneous functionality.

Shopify WooCommerce Integration

Challenges Faced by The Client

Struggled with Inventory Management:

Managing the levels of stock in different warehouses with different pricing for retail and HoReCa customers was not an easy task.

No Real-time Synchronization:

Changes were reflected in Shopify and WooCommerce very late, and sometimes it led into entire selling, which was not comfortable for the company.

Problem in Multi-Platform Integration:

The company required a solution that could connect Zoho Inventory with WooCommerce and, at the same time, with Shopify while integrating Zoho Books for accounting and Zoho CRM for customer management.

Manual Order Processing Problems:

Orders could not be properly synchronized, resulting in discrepancies in stock levels while causing delays in updates to customer orders.

Solutions Implemented

To address these challenges, we designed and executed a Shopify Zoho integration, Zoho inventory and WooCommerce integration enabling a two-way real-time sync, featuring:

Real-Time Product & Inventory Sync
  • Enabled seamless data synchronization between Zoho Inventory, Shopify and WooCommerce, ensuring that product details (SKUs, descriptions, images, prices) remained consistent across platforms.
  • Automated real-time stock updates across Shopify and WooCommerce, so when a new order was placed, the available stock in Zoho Inventory immediately reflected the change.
  • Configured Shopify Zoho Inventory integration and WooCommerce integration to support differentiated pricing based on user login type (retail vs. HoReCa).
Multi-Warehouse Management
  • Implemented a Shopify warehouse management system, ensuring that stock availability was accurately reflected on Shopify and WooCommerce based on location-specific inventory levels.
  • Allowed the booking of incoming stock, preventing customers from purchasing unavailable items unless backorders were permitted.
Order and Customer Data Integration
  • Linked WooCommerce, and Shopify orders with Zoho Inventory, ensuring all sales transactions were captured in Zoho Books for streamlined invoicing and accounting.
  • Integrated customer data with Zoho CRM, allowing targeted marketing campaigns and personalized customer engagement.
  • Configured automated order status updates, notifying customers about their purchase status (optional feature for future scalability) with Zoho inventory and Shopify integration.
Solution-Implemented_stats

Results & Impact

100%
Inventory Accuracy

Real-time sync eliminated stock mismatches across platforms.

70%
Less Manual Work

Automation reduced repetitive tasks and saved time with Multi-Warehouse Management System.

3x
Faster Order Updates

Instant sync improved customer experience and reduced delays.

2x
Better Customer Visibility

Personalized pricing and order tracking based on user type with Zoho inventory and Shopify integration.

1
Unified System

Integrated Zoho Inventory, CRM, Books, Shopify, and WooCommerce.

Conclusion

By integrating Zoho Inventory with WooCommerce and Shopify sites, Infomaze helped the winery company to easily manage their inventory and orders. This integration made their operations efficient and improved the satisfaction of their customers.

If you are also in need of a solution that is dependable with an integration of your business systems, Infomaze offers custom solutions according to your requirements.

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